Coppermills Water Treatment Plant.

CloudNine client:

Global group developing and managing sustainable infrastructure

Dates:

2024 - current

Value:

£400m

Sector:

Utilities

End client:

Thames Water

aerial view of Coppermills a

Project overview:

Thames Water is investing £400 million to upgrade Coppermills Water Treatment Works, which supplies a third of London’s drinking water. Works include a new pumping station, rapid-response infrastructure, an electricity substation and security upgrades. The seven-year project boosts reliability, supports population growth, and is designed to protect the nearby Lee Vally Special Protection Area.

What we did:

CloudNine provided end-to-end bid management and behavioural assessment support. We ensured the submission was compelling, high-quality and strategically aligned to client objectives and the Thames Water Behavioural Model. Working closely with stakeholders, we met challenging deadlines, maximised the bid’s competitiveness and delivered a polished, professional and successful submission.

What we delivered:

CloudNine delivered a fully integrated, expertly written and visually impactful submission, featuring persuasive narrative, bespoke graphics and consistent formatting in line with bid requirements. We delivered several virtual and in-person workshops to coach teams in preparation for the behavioural assessments. Aligned with Thames Water’s strategic goals, the submission set a standard and was adopted as a template and best practice for subsequent successful Thames Water bids with our client.